Henley-on-Thames, 28th November, 2006, Portrait Software plc (London: PST), a leader in Customer Interaction Optimisation, is pleased to announce today that it has entered into a multi-year reseller and OEM agreement with Getronics, a global leader in ICT solutions and services with reported sales last year of €2.6 billion.

Portrait’s Customer Interaction Optimisation suite of products will be incorporated within the Getronics Channel Renewal offering, enabling Getronics’ global distribution network to re-sell and implement Portrait’s products as part of their services.  Branded as ‘Getronics Multi-channel Collaboration ‘powered by Portrait’, the products will be sold across all vertical industries using both project and subscription models. This agreement between Portrait and Getronics further strengthens both companies’ positioning and ability to benefit from the expected needs in the market for an innovative framework for multi-channel integration.

Nick Randall, CEO of Portrait Software plc, added, “Partnering with global IT suppliers is key to the success of our growth strategy and we are delighted to announce this major new initiative with Getronics. We have already completed an extensive launch campaign together, and are jointly pursuing a number of significant opportunities in several regions. Getronics’ global reach, market penetration and expertise in financial services will be invaluable in gaining accelerated traction for our products.”

“Our clients are looking for ways to continuously improve their customers' multi-channel banking experience,” said Jean-Paul Adans, Senior Vice President, Getronics Financial Services Industry Practice. “After considerable evaluation of the market and our customers’ needs we selected Portrait as a preferred global partner for multi-channel collaboration. Portrait’s industry-leading Customer Interaction Optimisation solutions and understanding of the multi-channel experience and its challenges are a great asset to Getronics and our clients. This agreement strengthens our ability to deliver our solution with a single point of accountability and maximum flexibility.”

David Vander, Managing Director of Worldwide Banking at Microsoft Corporation commented, “Channel renewal, service-orientation and customer interaction are three hotspots in enterprise IT today – particularly within retail financial services and other direct business-to-consumer industries. The combination of Portrait’s Microsoft-based Customer Interaction Optimisation suite and Getronics’ ability to deliver Channel Renewal services built on our platform and products will create a differentiated and competitive SOA offering to retail financial services.“

For further enquiries:
Portrait Software plc - Tel. +44 (0)1491 416600
Nick Randall, Chief Executive Officer 
Matthew White, Chief Financial Officer 

Getronics - Tel.  +31 205861439
Thurstan Robinson 

ICIS - Tel. +44 (0)20 7651 8688
Tom Moriarty, Caroline Evans-Jones  

About Portrait Software
Portrait Software is a global provider of Customer Interaction Optimisation software that helps B2C organisations provide a great customer service, gain deep customer insight and sell more, profitably.   Portrait Software’s solutions combine analytical capabilities with a process-centric customer interaction management platform, providing organisations with the ability to deliver the most highly optimised customer processes across all sales and service channels.

Our 200+ customers are organisations that lead the world’s most demanding customer-intensive sectors, including Financial Services, Public Services, Telecoms and the Independent Software Vendors that support these markets. Our customers include KeyCorp, Wells Fargo Bank, Fidelity, Washington Mutual, Mapfre, Merrill Lynch, Nationwide Building Society, Rainier Pacific Bank,  Chelsea Building Society, British Telecom, China Automobile Association, T-Mobile, and Fiserv CBS.

About Getronics
Today, Getronics serves 17 of the world's top 20 financial services institutions, providing software and services to more than 50,000 branches worldwide.

With some 25,000 employees in more than 25 countries and approximate revenues of €2.6 billion, Getronics is one of the world's leading providers of vendor independent Information and Communication Technology (ICT) solutions and services.
Getronics designs, builds, deploys and manages flexible and innovative end-to-end solutions, working together with our partners and clients, in order to optimise and increase the productivity of our clients’ mobile knowledge workers.
Getronics headquarters are in Amsterdam, with regional offices in Boston, Madrid and Singapore. Getronics' shares are traded on Euronext Amsterdam (‘GTN’). For further information about Getronics, visit www.getronics.com.

Getronics’ Channel Renewal retail banking solutions
Getronics' Channel Renewal retail banking solution addresses the long-standing challenges associated with deploying and evolving a multi-channel customer-centric banking environment. Getronics is unique in its ability to minimise risk and cost through a combination of its Globalfs software, project management and ongoing managed IT services that address the complexities found in today's retail banking delivery environment, including:

• application integration;
• end-to-end network security;
• voice and data communication integration; and
• local and mobile device deployment and support.