Sydney, NSW, 18 June 2009 -- Australian marketers can gain insights into their most responsive customers and those who boost marketing ROI by attending an Uplift Modeling Seminar in Sydney or Melbourne in early July.
According to Uplift Modeling pioneer, Dr Mark Smith, "marketers are continually under pressure to do-more-with-less. Uplift Modeling provides a ‘marketer-friendly’, data intensive approach for B2C marketers to eliminate ‘wasted’ marketing effort and concentrate on those customers who will buy based on marketing communication."
Organizations such as Norwegian mobile telco Telenor, the world’s seventh largest mobile operator, financial institutions like US Bank and Lloyd’s TSB and retail brands such as Fingerhut have proven Uplift Modeling can reduce budget spend by up to 40 percent while improving results by up to 35 percent.
"There are four types of customer within your customer database," stated Smith. "One type, the 'persuadables', provide the greatest return for your marketing spend while the 'sleeping-dogs' type will leave if you market to them. Getting it right can make a huge difference, even for organizations with sophisticated marketing programs the gains can be significant."
The seminar, presented by Portrait Software, will explain, in marketer’s language, the concept and real-life application of Uplift Modeling and how it can help Australian marketers achieve better return on marketing investment.
Dr Smith, Executive VP at Portrait Software and currently based in Boston, is in Australia as one of the keynote presenters at the ADMA Forum.
Seminar details:
For more details, please contact Portrait Software on +61 2 9276 2728 or via email on australia@portraitsoftware.com
Portrait Software is now part of Pitney Bowes Business Insight (PBBI).
Portrait Software enables organizations to engage with each of their customers as individuals, resulting in improved customer profitability, increased retention, reduced risk, and outstanding customer experiences. This is achieved through a suite of innovative, insight-driven applications which empower organizations to create enduring one-to-one relationships with their customers.
Portrait Software was acquired in July 2010 by Pitney Bowes to build on the broad range of capabilities at Pitney Bowes Business Insight for helping organizations acquire, serve and grow their customer relationships more effectively. The Portrait Customer Interaction Suite combines world leading customer analytics, powerful inbound and outbound campaign management, and best-in-class business process integration to deliver real-time customer interactions that communicate precisely the right message through the right channel, at the right time.
Our 300 + customers include industry-leading organizations in customer-intensive sectors. They include 3, AAA, Bank of Ireland, Bank of Tokyo Mitsubishi, Dell, Fiserv Bank Solutions, Lloyds Banking Group, Merrill Lynch, Nationwide Building Society, RACQ, RAC WA, Telenor, Tesco Bank, T-Mobile, TrygVesta and US Bank.
For more information please visit: www.portraitsoftware.com or www.pbinsight.com