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Portrait Software enables organizations to engage with each of their customers as individuals, resulting in improved customer profitability, increased retention, reduced risk, and outstanding customer experiences. This is achieved through a suite of innovative, insight-driven applications which empower organizations to create enduring one-to-one relationships with their customers.
Portrait Software was acquired in July 2010 by Pitney Bowes to build on the broad range of capabilities at Pitney Bowes Software for helping organizations acquire, serve and grow their customer relationships more effectively. The Portrait Customer Interaction Suite combines world leading customer analytics, powerful inbound and outbound campaign management, and best-in-class business process integration to deliver real-time customer interactions that communicate precisely the right message through the right channel, at the right time.
Portrait Software customers will benefit from increased investment, enhanced geographic reach and the increased industry expertise and skills of Pitney Bowes—one of the most respected names in business. Together, our software and services will help companies build more profitable customer relationships through the application of customer insight into every customer engagement within an increasingly complex cross-channel environment.
Our combined core capabilities now include:
The union of Portrait Software and Pitney Bowes will enable our customers around the world to truly understand the needs, expectations and behaviours of their citizens and customers and to use this intelligence to deliver outstanding customer experiences and future organizational success.
If you have any questions about this transition, please contact us.
Every connection is a new opportunityTM
Celebrating its 90th year of innovation, Pitney Bowes provides software, hardware and services that integrate physical and digital communications channels. Long known for making its customers more productive, Pitney Bowes is increasingly helping other companies grow their business. Pitney Bowes is a $5.6 billion company and employs 33,000 worldwide. Pitney Bowes Software is a wholly-owned subsidiary of Pitney Bowes Inc.
“Portrait Software aspires to be the vendor of choice for large B2C organizations who are seeking to establish more profitable, long term relationships with their customers. We help these organizations achieve this by providing proven, innovative, well executed and affordable software solutions to listen, learn, pre-empt, act and fulfill on every customer interaction.”