Portrait Campaign Manager

Achieve a multi-channel marketing dialog with every customer

You've crafted compelling, creative campaigns for customer acquisition, loyalty, customer retention and cross-sell. The challenge is now to ensure that the great message you’ve built reaches the right customer, at the right time, via the right channel. Get it wrong, and your customers could opt-out entirely.

Portrait Campaign Manager is an easy-to-use, multi-channel marketing automation solution which can ensure the great message you’ve built is automatically matched with the right customers, via the right channel, at the optimal moment of opportunity. With a centralized location to manage all of your online and offline marketing channels your organization can compare “apples to apples” for campaign results and orchestrate comprehensive, multi-stage customer dialogs that result in increased customer satisfaction, increased cross-sell rates and decreased customer attrition.

  • Intuitive, easy-to-use "drag and drop" interface to create customer dialogs
  • Powerful dialog framework able to handle even the most complex multi-step, cross-channel personalized dialogs
  • Email campaign management with integrated deliverability checking
  • eMarketing (Personalized URLs, customer microsites, SMS, email) and telemarketing
  • Event-triggered, waterfall and batch operation modes
  • Integrated phone-based marketing functionality
  • Preference & feedback management for improving message relevance
  • A centralized application to manage all your multi-channel marketing campaigns
  • Seamless integration with other Portrait modules for customer analytics and inbound campaign management