The Fiserv CBS Worldwide multi-channel sales and service solution, Aperio, allows retail financial institutions to acquire, grow and maintain customers through better customer interaction management.

A highly adaptable system, Aperio deploys common business processes across all customer interaction points and increases efficiency through the front-, middle- and back-office.

Aperio delivers a real-time, ‘single view’ of each customer across all systems and channels: branch, call centre, Internet, IVR, payment network or dealer/introducer.  This enables rapid response to customer enquiries, accurate targeting of sales campaigns, efficient application processing and consistent follow-up. Designed to work with Fiserv CBS, ICBS or third-party hosts, Aperio integrates processes, service and systems into a powerful end-to-end solution.

Click here for more information about Fiserv Aperio.

How Fiserv is building Living Apps twice as fast...Portrait Foundation™ made it possible.

Read the Delphi Group's view on how Aperio is meeting the demands of the new customer-centric firm.

About Fiserv Inc

Fiserv is a leading provider of technology and item processing to the financial services industry, with more than 16,000 clients worldwide.

The Fiserv Core Banking Systems division, Fiserv CBS Worldwide, has over 300 clients leveraging its integrated customer lifecycle management solutions for retail financial institutions to address core banking, customer management, and middle office requirements.

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