Living Apps Overview

The Portrait technology platform is one of the world’s most powerful ways to build and improve customer-critical applications that work with your existing CRM systems (we call them Living Apps because they’re light, nimble, and easy to deploy, configure, change and improve).

This is how they’re different:

Living Apps
 >>
    
Static Apps
Process-driven
  >>     Data-driven
Loose-coupled to legacy  >>     Hard-wired to legacy
Dynamic
  >>     Static
Service-oriented  >>     Application silos
Adapt to business processes
  >>     Business processes adapt to apps
Embrace collaboration  >>     Inhibit collaboration
Business users drive them  >>     IT department drives them
Multi-channel support  >>     Build one channel at a time
Minimal code development
  >>     Programmer-intensive
Constantly refreshable  >>     In-built obsolescence
 
The growing portfolio of Living Apps includes: 

Portrait Pre-Delinquency Management

A new approach to identifying problem accounts before they default

Portrait Onboarding

Maximising profit while managing risk in the critical first 90 days

Portrait Sales Through Service

Turning inbound interactions into profitable sales

Portrait Lead Management

Efficient, effective sales lead management processes

Portrait Underwrite

Better underwriting processes, end-to-end

Portrait Feedback Management

Capturing and responding to feedback in real time

Fiserv Aperio powered by Portrait

Next-generation Customer Experience Management for retail banking

Impendium ICE (Interest Claims Engine) powered by Portrait

The interest claims application for treasury and capital market